I have two cats, and one started litterbox guarding. This caused the second cat to use my white living room carpet as a de facto bathroom. I've dealt with feline "pee wars" before, and I was seriously considering replacing the carpet, since I had to do so before. This was after a professional cleaned the carpet for multiple hundreds of dollars (and wasted my time and my money) and I used any and all enzyme and oxy cleaners to blot and scrub by hand (protip: Nature's Miracle is far from miraculous).
Then I bought this carpet cleaner. I'm a small woman (5'4''), so I can't lift and maneuver a Rug Doctor around my split-level house. This cleaner is only 13-ish pounds, and I can carry it one-handed easily. It makes turns better than a clunky industrial cleaner, which was critical to me in cleaning the carpet around my fireplace (my cat had created a perimeter around my living room to voice her displeasure of being ousted from her box). Using a black light to find these spots was a crucial step, so be sure to spend an extra $10 in your order to get one for your upcoming carpet battle.
Here's what I did to restore my carpet after an epic cat bombing:
1. Use the black light to find pee spots and pre-treat your carpet. Whatever shows up as bright green, douse that sucker with your cleaner of choice (Anti-Icky Poo and Odoban are personal favorites). Soak it for at least an hour (or even overnight for tough spots). If you can keep kitty away from the spot while it soaks, all the better.
2. Fill up the Clean Tank with hot water and your cleaner of choice. I use Odoban, which needs to be diluted, so it works well for spraying on the carpet hot and sucking it up. The tank has little lines to show what the mixture should be, and it has proven effective to follow. Be sure to screw on the cap firmly, so it doesn't leak.
3. Gently drop the Clean Tank into the top slot (it'll click when it's in place), and put in the Dirty Tank in the front. Tilt it at an angle to get it to latch correctly (it'll click at the top). Same goes for the brush and the nozzle case on the bottom of the cleaner (both will click when properly installed). Make sure to listen for those clicks; otherwise, you'll have dirty water spraying all over the place!
4. Plug it in and go to town on that carpet! The Deep Clean option is the only one I use, since I want to get it right the first time. The instructions give a good overview, but freely utilize the trigger sprayer on the bottom of the handle for overall soaking and cleaning, and the CleanShot button on top of the handle for a concentrated shot over the pee spots themselves.
5. Suck up as much of the dirty water as you can. This takes A LOT of patience, so don't just do a few minutes over a spot. You can only make a pee smell go away if you use a proper deodorizer and suck up as much urine as possible, and this cleaner will pull up crap you didn't know was there. It's normal if you initially pull up gobs of pet hair and blackish dirt; this little machine packs a surprising punch of suction power. Bear in mind that Bissell has very vague language about voiding the warranty if you use the machine with something other than their cleaners. I personally don't care; good odor cleaners will foam up and give you an "odor bloom" that'll smell like a mix of pee and cleaner. That means it's working!
6. With all that being said, empty and clean the Dirty Tank early and often. Your cleaner will foam up quickly, so empty the tank before it starts leaking out the back. The machine will give a higher pitched whine when the Dirty Tank is full, but it's easy to miss it when you're not paying attention. There's a line that shows when the tank is at its max, but it's a really small amount. Most times, I only notice when the foam starts coming out the back when I'm pushing the machine.
7. Also clean out the brush, nozzle, and lint screen at the top of the Dirty Tank after it gets full. Don't be lazy and skip this part! The cleaner also sucks up debris like a regular vacuum, so the lint screen will have lots of gunk in it. (The screen is bright teal, so it's easy to find. You can pop it out, rinse out the crap, and pop it back in.) The brush and nozzle just need a rinse to be cleaned, but be sure to wipe away the slushy pet hair that accumulates behind the brush on the machine's base. If you don't, eventually the brush won't spin. They have a cleaning tool you can use to pick out dirt/hair, but I find that I only use it on the nozzle if a wad of hair gets stuck inside it.
8. Suck up dirty water until you can't see it moving up the funnel on top of the nozzle anymore. This means you've sucked up all you can, so it's time to dump, rinse, and wipe off hair and dirt as described above. The cleaner comes with a nifty storage tray where you can put the nozzle and brush to dry outside of the cleaner.
9. Repeat the above as necessary. Most tough pet stains need more than one treatment, so expect to be doing the same process over the next day or so. You'll know it's clean and deodorized when you don't smell that funky "odor bloom" anymore when you walk into the room.
10. As a final note: Register your product on Bissell's website. You'll also find replacement parts if you search for model number 25299. I bought a hardwood brush for my machine, since I love how clean it makes my carpet, and a replacement lint screen so I can swap it out to save some time while cleaning. Best of luck and Godspeed on your cat pee quest, fellow feline friend!
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From the manufacturer
High Performance Engineering
LED headlights, fingertip controls, collapsible handle, and an XL brush roll.
Collapsible Handle
Easy to store and carry up and down stairs.
Easy to Maneuver
Low Foot Reaches Far Under Furniture.
Lightweight Design
Weighs less than 14-pounds, making it easy to grab and go straight to the stain.
Easy to Clean Dirty Tank
Dirty water pours right down the drain.
Removable Nozzle
Nozzle comes off the foot for easy rinsing.
Removable Brush Roll
Brush roll comes off the foot for easy rinsing and drying.
Easy to Store
Compact and lightweight machine also has a collapsible handle, so it stores easily in closets.
Control Odor-Causing Bacteria
Use with BISSELL Pet Stain & Odor Antibacterial to eliminate more than 90% of odor-causing bacteria.
Remove Tough Pet Stains
Use with PET PRO OXY Urine Eliminator formula to remove pet odors.
Which BISSELL carpet cleaner is right for you?
 JetScrub Pet (25299) |  SpotClean Pet Pro (2458) |  ProHeat Essential (1887) |  Revolution Pet Pro (1986) | |
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Customer Reviews
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1,534
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13,852
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5,411
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25,413
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Price
| $261.50 | $175.04 | — | — |
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Type of Cleaning
| Upright Compact | Portable | Upright Full Size | Upright Full Size |
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Why Buy
| Clean Spots and Stains | Clean Spots and Stains | Clean Carpet & Upholstery | Deep Clean Pet Messes |
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Tank Size
| 1/2 gallon | 3/4 gallon | 1 gallon | 1 gallon |
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Weight
| 13.7 lb. | 13.2 lb. | 19.75 lb. | 17.5 lb. |
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CleanShot Pretreater
| ✔ | ✘ | ✘ | ✔ |
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Above Floor Cleaning
| ✘ | ✔ | ✔ | ✔ |
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Express Clean Mode
| ✔ | ✘ | ✘ | ✔ |
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Easy Cleanup Features
| Removable Nozzle/Brush Roll | — | Removable Nozzle | Removable Nozzle |
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Collapsible Handle
| ✔ | ✘ | ✘ | ✘ |
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Electronic Finger Tip Controls
| ✔ | ✘ | ✘ | ✘ |
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LED Headlights
| ✔ | ✘ | ✘ | ✘ |
Videos
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My BISSELL JetScrub Pet Cleaner Review!
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Compare with similar items
This Item  Bissell BISSELL JetScrub Pet Upright Carpet Cleaner, 25299 |  |  |  |  |  | |
| Price | -5% $261.50 Typical: $274.90 | $226.59 | -6% $169.99 List: $179.98 | -20% $199.99 List: $249.99 | -6% $159.95 List: $169.99 | $269.00 |
| Delivery | Get it as soon as Tuesday, May 14 | Get it as soon as Monday, May 13 | Get it May 15 - 21 | Get it as soon as Monday, May 13 | — | Get it as soon as Monday, May 13 |
| Customer Ratings | ||||||
| Suction power | ||||||
| For deep cleaning | ||||||
| Maneuverability | ||||||
| Easy to use | ||||||
| Easy to clean | ||||||
| Sold By | Outlet 2 Direct | Amazon.com | COWINS LLC (SHIPS NEXT BUSINESS DAY) | Amazon.com | KNC Distribution | Amazon.com |
| power source | Corded | — | — | Corded Electric | Corded Electric | — |
| style | Jetscrub | ProHeat Revolution Pet | Pro Clean Pet | CrossWave 2024 Model | TurboClean Pet XL | Revolution |
| surface suggestion | Low Pile Carpet, Carpet, Area Rugs, Bare Floors, Hard Floors | — | Carpet,Upholstery | Carpet | Carpet | — |
| model name | Bissell JetScrub Pet Upright Carpet Cleaner, 25299 | ProHeat 2X Revolution Pet Turbo | Pro Clean Pet | BISSELL CrossWave Floor and Area Rug Cleaner, Wet-Dry Vacuum, 3888A | TurboClean Pet XL | ProHeat 2X Revolution Pet Pro Plus |
| weight | 12.34 pounds | 17.5 pounds | 26.1 pounds | — | 23.26 pounds | — |
Reviews with images
The box was so damaged I thought it was a returned one
When I got it the box was so damaged, I thought someone had returned it. When I opened it, I could see it was well packed - enough to withstand Amazon's delivery and handling. I found it helpful to use youtube for bissell's videos. My only complaint is it was hard replacing the plastic cover over the nozzle and brush. It did a quick easy job of cleaning my rugs and carpet. I would recommend it to anyone. I bought it because it was lightweight and I am elderly so this was a wonderful feature.
