I bought this generator because of the sale price at 599, I finally got my load panel, power inlet and interlock installed and was able to test it for about an hour. Much to my surprise it was able to laboriously start my 2 ton ac unit, It did not like it and the lights got pretty brown then surged but after it was able to start it, there was still plenty of power left to run some other smaller loads. with the ac unit running I took some measurements. it was putting out 120 to 123v at each leg of the 110 and 63.8hz on the kill a watt p3 meter I used. The apc UPS I use on my internet equipment did not like this and kept trying to switch back and forth to ac and battery. delivery came by r+l carriers on a 48ft 18 wheeler with liftgate so if space to your home is limited to a full size semi you need to contact the seller before ordering. Unit did not come with oil, mine took just over 1 qt to reach full mark Starting the motor was easy and the pull start is about as hard to pull as a push mower, average of about 2 pulls cold or hot to get it to fire up. electric start worked out of the box no battery charging required The only problem I have is the high frequency playing with some sensitive devices ( stated in manual and on a sticker on the generator...) and another problem is that the unit "hunts" when it tries to idle down when on propane. the idle works great on gas though. Update: After 8 hrs of run time over 6 months, I do not recommend running a heavy load on just a small propane tank and am unsure about even running any loads from propane as there is no control for the fuel amount (see the above idle problem), after reading the reviews, all the ones mentioning destructive engine problems were running on LPG, it may be running lean and detonating the fuel damaging the motor. I was able to fix the output frequency but the adjustment reduced my max starting wattage, I have to undo that fix if I need to run the central ac. As far as the engine goes, if it goes out it looks like it can be replaced somewhat easily and the generating part of the system is near worth the 599 I paid. Just remember that for what this is it is going to be cheap and should not be used for mission critical backup power. Read full review
Verified purchase: Yes | Condition: New
front plate damaged (two dents) during shipping...i guess. Called several times, left messages. Finally, after one month, they sent me the part which is solid BLACK no letters that say Hybrid xp10000EH. However, they did throw in a cover for the generator. The actually unit works well, it's just a pain to jump through hoops to get stuff done! I still am not happy with the part that I received...it's not what I purchased!
Verified purchase: Yes | Condition: New
Assembly of parts went well, just enough to complete the job, no more, no less. Included all necessary tools. Installed with manual transfer box next to house transfer box. Required transfer box was actually priced for more than I paid for the generator, was able to use an old box from another property, and, after a good cleaning, tightening of parts, and paint, it worked fine. Put in oil and gas, connected the battery, and it fired right up. Tested with house, and everything performed great. Only issue is the handles are a bit flimsy, and will bend, if you're not careful.
Verified purchase: Yes | Condition: New
Instructions to use propane wrong on unit. Idle control according totech only works on gasoline. Question on frequency at 60hz not satisfactory: prob. Need conditioner for imp. Electronics as voltage can vary at times. Good, it starts right up if done correctly. Nice wattage rating and receptacles.
Verified purchase: Yes | Condition: New
I have only used it with Propane and the instructions are abit conflicting, but I viewed several posts on You tube that made it all clear on how to start with Propane. The electric starter is awesome it started right up (much easier than the pull starter, which it has too). I will be getting an electrician to build the interface with my home electrical panel, so I will have power in the next outage. Assembly instructions were good, but not very explicit and you can make educated guesses on how it should go together. It is very heavy and the wheels/handles make it easy to maneuver. Would be nice if there was a Natural Gas conversion, but overall I am very satisfied.
Verified purchase: Yes | Condition: New
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